After placing your order, our design team will get to work preparing your artwork for print. Within 1-2 business days, you will receive an email with your artwork proof attached, ready for you to approve. You should keep an eye on your inbox within those 2 days, just in case we try to reach out with suggestions to improve the quality of your print before submitting the digital proof for your approval.
Because we want you to be 100% happy with your order, you can request unlimited changes to your proof at no extra cost, as long as it's done prior to approving the artwork.
Once you have approved your artwork, your order will move into the production stage. This usually takes 3-5 business days, allowing appropriate time to print, outgas, laminate, cut, inspect, package and send.
Once your order has been picked up by Australia Post, you will receive an email with tracking information.
If you have an account with us, log in to your online account from our website to view all current and past orders.
Have a question? Get in touch, and we'll try our best to help.